FAQs

Discover the most frequently asked questions about Know Your Customer (KYC), Data security, Our company, and much more

Know Your Customer (KYC)

Why is KYC so important?

By implementing KYC procedures, companies can effectively prevent financial crimes such as money laundering and terrorist financing, ensuring the security and compliance of transactions.

Why is some information not provided by certain company registries?

Some company registries do not provide certain information due to local laws and regulations that restrict the public disclosure of sensitive information.

Is the information for every country the same?

The availability of documents varies from country to country, which depends on each nation's specific laws and regulations regarding public access to information.

Data Security

How do you ensure my data remains private and secure?

To ensure your data remains private and secure, we adhere to strict policies and procedures. We rigorously comply with the Personal Data Protection Act (PDPA) of Singapore to safeguard your data according to the highest standards of data protection.

Can I assign different access levels to team members?

You can add, delete, and edit users, as well as setting their roles.

Can other clients access my data?

All client account data is fully encrypted, ensuring complete isolation between accounts.

Trial & Register

How can I sign up for an account?

You can create an account by clicking the "Buy a Report" or "Sign Up" button on the homepage. Please note that we currently do not provide services to individual clients.

How do I reset my password?

Click on "I forgot my password" on the login page and follow the instructions to reset it.

What currency will I be charged in?

Currently, we accept payments in USD.

How soon can I receive a demo after making a request?

Once we receive your request, we will process it promptly and contact you as soon as possible.

Can I use my account on multiple devices?

Yes, we allow you to use the same account on multiple devices simultaneously.

Customer Services

Who do I contact if I have a problem?

If you have any questions, please contact kyc@qcc.com.

Which languages does your service support?

We offer local language and English services.

Can I integrate your service with my existing technology?

Sure, you can integrate our service into your website through API.

About QCC

What are the core services provided by QCC?

Our core services are based upon the KYC workspace, providing functionalities to address Ultimate Beneficial Owner identification, Know Your Customer and Customer Onboarding, Anti-money Laundering and Due Diligence, Continuous screening & Monitoring business risks.

Can I check personal information?

We specialize in corporate credit information. For executives, we disclose information such as shareholding and employment positions but do not display personal lawsuit cases, home addresses, contact details, or financial status.

What countries or regions are covered by QCC's enterprise data?

Our global commercial information database covers more than 500 million companies in over 200 countries and regions.

Where is QCC based?

QCC is a Singapore registered company. We are based at 55 Ayer Rajah Crescent #01-26, Singapore 139949.